Patients Info

Patients are the most important people at St. Mary’s. We are here to meet your needs, and strive to exceed your expectations for compassionate, high-quality care. If you have any concerns or need more information about your inpatient or outpatient visit to St. Mary’s, please call the relevant department, our main switchboard (706-389-3000) or our Guest/Language Services Department (706-389-3273.

Many patients have questions and concerns about insurance. St. Mary’s accepts most major insurance plans offered in the Athens area, as well as Medicare, Medicaid and PeachCare for Kids. If you have questions about your insurance coverage, please call our Managed Care office, (706) 389-3880. St. Mary’s will file insurance claims related to your stay; however, any non-covered charges, such as the deductible and coinsurance payments, are due on admission or prior to discharge. If you have any questions regarding payment and insurance, please call Patient Financial Services, (706) 389-3950, to speak to one of our financial counselors or visit our Financial Assistance page.

About Your Stay
Information for patients coming to St. Mary’s, especially those who expect to be admitted for at least one night.

Rights and Responsibilities
The full text of St. Mary’s statement of Patient Rights and Responsibilities, including information about seeking the assistance of St. Mary’s Ethics Committee and/or external review from the State of Georgia and the Joint Commission on the Accreditation of Healthcare Organizations.

Your Privacy
The full text of St. Mary’s Summary of Privacy Practices, available in English and Spanish.

Pain Management
Information about St. Mary’s commitment to helping you report and manage pain.

Pastoral Care
At St. Mary’s, a dedicated staff of Sisters and chaplains is available to provide a full range of spiritual services in accord with the patient’s religious beliefs

Directions and Parking
How to get to St. Mary’s Hospital and its outlying service centers, including maps, driving directions and parking instructions.

Frequently Asked Questions
Answers to the most frequently asked questions about St. Mary’s and its services.